Stewart Cooper & Coon Client Satisfaction Survey

According to a client satisfaction survey, Stewart, Cooper, and Coon did very well.  Clients were very satisfied with the similarity between what the initial executive consultant presented to them and the services actually delivered by the Campaign Director and the other members of your SC&C Support Team.  Most clients thought SC&C’s administrative communications and services being conducted in a timely manner, the level of courtesy and professionalism.

Concerning our Campaign Directors and Staff Support Team most clients checked the “very satisfied” box. Our research team got postitive ressultes in terms of their responsiveness and courtesy.

In the comment section below this box, One client wrote, “Bill Temple is very knowledgeable, personable, professional and a real pleasure to work with.”

When reviewing the work of the resume and webfolio teams, in terms of the quality of their work and timeliness, Stweart, Cooper, & Coon got rave reviews.

As far as satisfaction for value of investment, client Mark K. wrote the following:

“I am happy about the fact that SC&C offers the extended service in my agteement with them. Should I change jobs or be downsized as part of another merger, I can come back to them and begin again to work with my team to find my next position. Bill Temple gave me excellent advice as I pursued both the positions I was targeting. Did the work to date meet or exceed my expectations, YES.  I have to view this as a sunk cost that could benefit me in the future if the current new role does not pan out. I am willing to accept that but it still leaves a lump in my throat, at a time when cash flow is not where you want it.

Mark also commented that the areas of the campaign that stood out to him as being most beneficial are: “Resume, WebFolio, Research & Target Selections, Value Proposition Statements, and Bridging to the Calling Division were beneficial.  I would highly recommend SC&C to others as I was very impressed from the start with Judy Reeves and Bill Temple only added to that. I can tell that you have some excellent resources on staff behind these two. 

Stewart Cooper & Coon kindly thanks all our clients for their input!